Mercure Tirana

The staff were great, and there was one that was particularly outstanding (Adriana). The facility was super. It would have been perfect if the swimming pool was available. The food was really nice and considerably cheap compared to other restaurants we visited. The rooms were spotlessly clean. I would say 9.5 for me and would visit again. Money well spent.

Very good breakfast, catering staff were very nice. Room was very clean and comfortable. Receptionists were very helpful and helped us order several taxis and printed our boarding passes for us. They also let us leave our luggage with them whilst we went out for the day before our flight.

This recently opened hotel is ideal for business and leisure travellers looking for stylish, high-end accommodation, close to both airport and city centre. From check-in to check-out, it was an excellent experience, particularly from the wonderful staff who are enthusiastic about delivering good customer service. Being new, the key areas are all sparkling clean, and equipped with pleasing furnishings and amenities. Bedrooms are superb, very comfortable large bed, bathroom with excellent rain shower and toiletries, as well as full facilities for business or leisure (desk, lounge chair, large flat-screen tv). Roof top pool is very good, comfortable beds and lounge bar area (fully opening May 2024). Restaurant is tastefully designed and laid out, with high-quality food and beverage served at breakfast and dinner. There is also a nice lounge bar in the hotel foyer, with access to a pleasant outside terrace, where you can enjoy coffee and/or cocktails. I would expect this hotel to deliver an even better customer experience once they are fully operational, particularly as all the staff are so ambitious for guests’ satisfaction. Special thanks to the ones I met and assisted my stay: reception - Daniel, Tea, Elisa, Elvira, Restaurant and bars - Eda, Elvira. Andrianna, Armand. One thing to note, the hotel is located on the main road for the city, within a semi-industrial area, so there’s not much pleasing to look at in the immediate vicinity or sidewalks to use, but taxis are plentiful and efficient (use green taxi app). Also, if you’re a light sleeper, request a room at the rear of the hotel or earplugs, the traffic is noisy and continuous.

The hotel is brand new and in good shape. It's has a modern business feel. Bed and shower were very nice. Airconditioning was quiet and effective. Staff was vert friendly and knowledgeable: they recommended a nearby (5 minute walk) shopping center for lunch, which had a lovely outside terrace and was perfect for us. They also recommended a parking garage in the city center that perfectly met our needs. Parking at the hotel is easy and free.

The hotel was easy to find and only about 20 minutes from the airport. It’s also just a few minutes from the centre so it made it easy to move around. The staff were always ready to help anytime. Our rooms were just as seen in the pictures. Very clean and comfortable. Our rooms were also cleaned everyday. The kitchen staff too were also very lovely. One lady at breakfast stood out especially! She was always so lovely and friendly.